Privacy Policy

A legal disclaimer

1. Introduction

Casa de Serenidad (“we”, “us”, or “our”) respects your privacy.
This Privacy Policy explains what information we collect when you visit our website, how we use it, and what choices you have.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Information you provide directly
- Name
- Email address
- Phone number
- Any message or details you share in our contact form or by email
Automatically collected information
When you visit our site, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Pages you visit and time spent on them
- Device type and operating system

This information is usually collected using cookies and similar technologies.

3. How We Use Your Information

We may use the information we collect to:

Respond to your questions, requests, or booking inquiries
Communicate with you about your stay or potential stay
Improve our website and services
Keep our website secure and prevent misuse

We do not sell your personal information.

iries

Communicate with you about your stay or potential stay
Improve our website and services
Keep our website secure and prevent misuse

We do not sell your personal information.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Help the site function properly
Understand how visitors use the site
Improve performance and user experience

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not work properly.

5. How We Share Information

We may share your information:

With service providers who help us operate our website or run our business (for example, website hosting, email services), and only as needed for them to provide these services
If required by law, regulation, or legal process
To protect our rights, property, or safety, or that of others

We do not share your personal information with third parties for their own marketing purposes.

6. Data Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as needed to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce our agreements

8. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, such as:

The right to access the personal information we hold about you
The right to request correction or deletion of your information
The right to object to or limit certain processing

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to other websites (for example, social media).
We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do, we will change the “Last updated” date at the bottom of this page. Your continued use of the website after changes are posted means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Casa de Serenidad
Phone: 787-399-7012
Email: casadeserenidadpc@gmail.com

Last updated: September 2026